1.5 Formal CPD Points

Please note that this course will require approx 1-2 hours of offline work to be recorded as informal CPD points.
1.5 Formal CPD Points

Course Curriculum

  • 1
    Sales that Convert
    • Access Milestone's Online Help Anytime
    • Welcome & Intro
    • Create your own Sales Funnel
    • Customer Buying Styles
    • Body Language
    • Overcoming Objections
    • Closing the Sale
    • Final few thoughts...
    • Pop Quiz

Learning Outcomes

Delivering outcomes from the National Standard of Competency for Architects. Category: Practice Management 9.1 & 9.2

  • Understand how having a written down sales process helps conversion rates

  • Identify which of the 4 personalities and 3 buying styles your leads are within 10mins of meeting them

  • Describe how certain questions have the biggest impact on building trust and rapport while getting all the information you need for the job

  • Identify what are your most common objections and have the key strategies on how to overcome them either during the sales process or in the moment

  • Have a practical Sales Funnel resource with key sales questions, objection responses & closing approach personalised to you that you can use regularly for continued referencing

Instructor

  • Alison Billaud

    Founder & Business Coach

    Alison Billaud

    Alison started as a business coach in 2005 as the first female and youngest coach in the industry. Her experience extends across every industry from hospitality, building, professional services, adventure tourism, law firms, cleaners, fashion designers, photographers and many more. Each of her clients are passionate about the work they do but prior to coaching, were not so confident on the business operations side. Alison teaches each small business owner the practical elements of business such as: how to run their finances, systems, sales funnels, time management, planning and goal setting, staff growth and more. These business skills are the same across every industry. She is passionate about seeing small businesses become consistently profitable and operationally efficient. Since 2005, (with a few years off having children) business coaching clients face to face she launched ‘The Milestone Academy’ in 2018 that brings her quality and authentic coaching onto an affordable and accessible online platform. Prior to coaching, Alison co-owned a successful retail surf shop at Sydney Airport where she met her husband who runs a local shop fitting and carpentry business. They live in Sydney, Australia with their 3 beautiful children.

National Standard of Competency for Architects

Practice Management 9.1 & 9.2

9.1 Knowledge and implementation of appropriate practice model to ensure efficient, effective professional service. 9.2 Knowledge and application of practice resources required to ensure efficient and effective professional service.
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National Standard of Competency for Architects